Articles on: Smart Emails

How do I cancel my subscription?

You can cancel your Smart Emails subscription at any time through Shopify.


  1. Go to your Shopify Admin → Settings → Billing
  2. Find Smart Emails in your active subscriptions
  3. Click Cancel subscription


What happens after cancelling?


  • Your exported email templates stay active in Shopify — they do not disappear
  • Live changes (colors, text, translations) stop working
  • Your design data is preserved — you can re-subscribe anytime to restore everything


Note: If you just want to pause, you do not need to cancel. Your emails keep working even if you do not open the editor.

Updated on: 07/04/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!